000 00327nam a2200109Ia 4500
008 210616s9999 xx 000 0 und d
100 _aDale H. Besterfield
245 0 _aTotal quality management
260 _c2013
650 _aTechnology and Applied Sciences
_bManagement and Auxiliary Service
_vGeneral Management
942 _cBK
999 _c6141
_d6141