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1.
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Activity-based management : for service industries, government entities, and nonprofit organizations / James A. Brimson, John Antos.
by Brimson, James A, 1947- | Antos, John. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : Wiley, c1994Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658 BRA] (1).
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2.
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Activity-based management : for service industries, government entities, and nonprofit organizations / James A. Brimson, John Antos.
by Brimson, James A, 1947- | Antos, John. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : Wiley, c1994Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658 BRA] (1).
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3.
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Activity-based management : for service industries, government entities, and nonprofit organizations / James A. Brimson, John Antos.
by Brimson, James A, 1947- | Antos, John. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : Wiley, c1994Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658 BRA] (2).
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4.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : McGraw-Hill, c2001Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.5 FIS] (1).
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5.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 4th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston, Mass. : McGraw-Hill/Irwin, c2004Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.5 FIS] (1).
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6.
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Principles of services marketing / Adrian Palmer.
by Palmer, Adrian. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London ; New York : McGraw-Hill, c2001Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.8 PAP] (1).
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7.
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Professional services : text and cases / Thomas DeLong, Ashish Nanda.
by DeLong, Thomas | Nanda, Ashish. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston, Mass. : McGraw-Hill/Irwin, c2003Online access: Publisher description | Table of contents Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658 DEP] (1).
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8.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : McGraw-Hill, c2001Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658 FIS] (1).
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9.
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Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors.
by Swartz, Teresa A | Iacobucci, Dawn. Material type: Book; Format:
print
Publisher: Thousand Oaks : Sage Publications, c2000Other title: Handbook of services marketing and management.Online access: Publisher description | Table of contents only | Contributor biographical information Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658 HAN] (1).
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10.
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Market leadership strategies for service companies : creating growth, profits, and customer loyalty / Craig Terrill and Arthur Middlebrooks.
by Terrill, Craig | Middlebrooks, Arthur. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Lincolnwood, Ill. : NTC Business Books, c2000Online access: Table of contents | Publisher description Availability: Items available for loan: University of Sargodha-Central Library [Call number: 659.38 TEM] (1).
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11.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 5th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston : McGraw-Hill/Irwin, 2006Online access: Table of contents only Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658 FIS ] (1).
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12.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 4th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston, Mass. : McGraw-Hill/Irwin, c2004Availability: Items available for reference: University of Sargodha-Central Library [Call number: CD393] (1).
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13.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : McGraw-Hill, c2001Availability: Items available for reference: University of Sargodha-Central Library [Call number: CD394] (1).
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14.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 5th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston : McGraw-Hill/Irwin, 2006Online access: Table of contents only Availability: No items available
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15.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 5th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston : McGraw-Hill/Irwin, 2006Online access: Table of contents only Availability: Items available for reference: University of Sargodha-Central Library [Call number: CD464] (1).
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16.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : McGraw-Hill, c2001Availability: Items available for reference: University of Sargodha-Central Library [Call number: CD705] (1).
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