Wazir Agha Library, UOS

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The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson.

by Laughlin, Sara | Wilson, Ray W.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2009Online access: Table of contents only Availability: Items available for loan: University of Sargodha-Central Library [Call number: 025.1 WIQ] (1).

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2.
Customer service in libraries : best practices / edited by Charles Harmon, Michael Messina.

by Harmon, Charles, 1960- [ed.] | Messina, Michael [ed.].

Material type: book Book; Format: print ; Literary form: Not fiction Availability: Items available for loan: University of Sargodha-Central Library [Call number: 025.50973 CUS] (2).

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