Wazir Agha library

Online Public Access Catalogue

	1.	Measuring customer service effectiveness / Sarah Cook. by Cook, Sarah, 1955-. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Aldershot, Hants, England ; Burlington, VT : Gower, c2004Online access: Table of contents Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.8 COM] (1). Place hold
	2.	The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson. by Laughlin, Sara \| Wilson, Ray W. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2009Online access: Table of contents only Availability: Items available for loan: University of Sargodha-Central Library [Call number: 025.1 WIQ] (1). Place hold