Wazir Agha Library, UOS

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Wazir Agha library

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1.
The essential guide to knowledge management : e-business and CRM applications / Amrit Tiwana.

by Tiwana, Amrit, 1974-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, NJ : Prentice Hall PTR, c2001Other title: Guide to knowledge management : e-business and CRM applications | E-business and CRM applications.Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658 TIE] (1).

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2.
The future of competition : co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy.

by Prahalad, C. K | Ramaswamy, Venkatram.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston, Mass. : Harvard Business School Pub., c2004Online access: Table of contents Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.4 PRE] (1).

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3.
The essential guide to knowledge management : e-business and CRM applications / Amrit Tiwana.

by Tiwana, Amrit, 1974-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, NJ : Prentice Hall PTR, c2001Other title: Guide to knowledge management : e-business and CRM applications | E-business and CRM applications.Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.4/03 TIE] (2).

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4.
Customer satisfaction : practical tools for building important relationships / Dru Scott.

by Scott, Dru.

Edition: 3rd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c2000Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.8 SCC] (1).

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5.
Electronic customer relationship management / Jerry Fjermestad, Nicholas C. Romano, editors.

by Fjermestad, Jerry | Romano, Nicholas C.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Armonk, N.Y. ; London : M.E. Sharpe, [2006]Availability: No items available

6.
Electronic customer relationship management / Jerry Fjermestad, Nicholas C. Romano, editors.

by Fjermestad, Jerry [ed.] | Romano, Nicholas C [ed.].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi: PHI Learning, 2009Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.812 ELE] (1).

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7.
Customer management excellence / Mike Faulkner.

by Faulkner, Mike.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Chichester ; Hoboken, NJ : Wiley, c2003Online access: Publisher description | Table of contents Availability: Items available for loan: University of Sargodha-Central Library [Call number: 658.8120941 FAC] (1).

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