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1. Call centers : technology & techniques / Jack A. Green.

by Green, Jack A.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: [Mason, OH] : Thomson South-Western, c2003Availability: Items available for loan: University of Sargodha-Central Library [Call number: 332.645 GRC] (1).

2. Call Centers Technology & Techniques /

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Thomson South Western ; c2004Availability: Items available for reference: University of Sargodha-Central Library [Call number: CD692] (1).