Wazir Agha Library, UOS Search for 'su:Customer services.'

Providing customer oriented services in academic libraries/

By Pinder, Chris. London: Library association publishing, 1996 . xviii,187p. : , includes index 24 cm.. 1856042049

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e-Service :

By Tschohl, John.. Minneapolis, MN : Best Sellers Pub., 2001 . xii, 199 p. ; 24 cm.. 0963626868

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The future of competition :

By Prahalad, C. K.. Boston, Mass. : Harvard Business School Pub., 2004 . xiii, 256 p. : 24 cm.. 1578519535 (alk. paper)

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Services marketing :

By Zeithaml, Valarie A.. Boston : Irwin/McGraw-Hill, 2000 . xxviii, 620 p. : 26 cm.. 0072312211

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Supply chain management :

By Chopra, Sunil,. Upper Saddle River, N.J. : Prentice Hall, 2004 . xvii, 567 p. : 26 cm.. 013101028X

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Key account management :

By Cheverton, Peter.. London ; | Philadelphia : Kogan Page, 2004 . xvii, 356 p. : 25 cm.. 9780749452773 | 0749452773

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Handbook of services marketing & management /

Thousand Oaks : Sage Publications, 2000 . ix, 521 p. : 27 cm.. 0761916113 (acidfree paper) | 0761916121 (pbk. : acid-free paper)

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Successful service operations management /

By Metters, Richard,. Mason, OH : South-Western, 2003 . xix, 374 p. : 26 cm.. 0324135564

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Customer service :

By Lucas, Robert W.. Boston : McGraw-Hill, 2005 . xvi, 416 p. : 26 cm.. 0072938056 (pbk. : alk. paper)

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Services marketing :

By Zeithaml, Valarie A.. Boston : McGraw-Hill/Irwin, 2003 . xx, 668 p. : 26 cm.. 0072471425 (alk. paper)

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Services marketing :

By Zeithaml, Valarie A.. Boston : McGraw-Hill/Irwin, 2003 . xx, 668 p. : 26 cm.. 0072471425 (alk. paper)

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Services marketing :

By Zeithaml, Valarie A.. Boston : Irwin/McGraw-Hill, 2000 . xxviii, 620 p. : 26 cm.. 0072312211

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The customer service workbook /

By Lake, Neville.. London : Kogan Page, 2002 . x, 223 p. : , Published in association with the Institute of Directors. 24 cm.. 0749437898

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Measuring customer service effectiveness /

By Cook, Sarah,. Aldershot, Hants, England ; | Burlington, VT : Gower, 2004 . viii, 160 p. : 25 cm.. 0566085380 (alk. paper)

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Services marketing :

By Zeithaml, Valarie A.. Boston : Irwin/McGraw-Hill, 2000 . xxviii, 620 p. : 26 cm.. 0072312211

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Customer-driven services management /

By Balachandran, S.,. New Delhi : | Thousand Oaks, Calif. : Response Books ; | Sage Publications, 2004 . xiii, 304 p. ; 22 cm.. 0761932550 (pbk.) | 9780761932550 (pbk.) | 8178293897 (pbk.) | 9788178293899 (pbk.)

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The quality library :

By Laughlin, Sara,. Chicago : American Library Association, 2009 . xiii, 144 p. : , include index 28 cm.. 9780838909522 (alk. paper) | 0838909523 (alk. paper)

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Key account management :

By Cheverton, Peter.. London ; | Philadelphia : Kogan Page, 2004 , Accompanied Material Of Key Account Management

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Customer service in libraries :

. x, 108 pages : 23 cm. 9780810887480 (pbk.)

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Services marketing :

By Zeithaml, Valarie A.. New York : McGraw-Hill Irwin, 2013 . xxvii, 642 p. : 26 cm.cm.. 9780078112058 (alk. paper) | 0078112052 | 9780071086967

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