Wazir Agha Library, UOS Search for 'su:Customer services and su:Evaluation.'

Measuring customer service effectiveness /

By Cook, Sarah,. Aldershot, Hants, England ; | Burlington, VT : Gower, 2004 . viii, 160 p. : 25 cm.. 0566085380 (alk. paper)

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The quality library :

By Laughlin, Sara,. Chicago : American Library Association, 2009 . xiii, 144 p. : , include index 28 cm.. 9780838909522 (alk. paper) | 0838909523 (alk. paper)

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