Wazir Agha Library, UOS Search for 'au:Fitzsimmons, James A.'

Service management :

By Fitzsimmons, James A.. New York : McGraw-Hill, 2001 . xxvi, 646 p. : 27 cm. +. 007231267X (acidfree paper)

Service management :

By Fitzsimmons, James A.. Boston, Mass. : McGraw-Hill/Irwin, 2004 . xx, 587 p. : , Accompanying CD-ROM contains PowerPoint lecture slides, ServiceModel simulation software, an Excel spreadsheet, chapter quizzes, and websites. | The instructor's manual includes various teaching aids, including a new feature, the Mortgage Service game, an interactive computer simulation. 27 cm. +. 0072823739 (alk. paper) text, part of 0072868201 | 0071214577 (international : alk. paper)

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Service management :

By Fitzsimmons, James A.. New York : McGraw-Hill, 2001 . xxvi, 646 p. : 27 cm. +. 007231267X (acidfree paper)

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Service management :

By Fitzsimmons, James A.. Boston : McGraw-Hill/Irwin, 2006 . xiv, 605 p. : 27 cm. +. 0072982306 (alk. paper)

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Service management :

By Fitzsimmons, James A.. Boston, Mass. : McGraw-Hill/Irwin, 2004 , Accompanied Material Of Operation Strategy & Information Technology 0072823739 (alk. paper) text, part of 0072868201 | 0072957867 (CD-ROM)

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Service management :

By Fitzsimmons, James A.. Boston, Mass. : McGraw-Hill/Irwin, 2004 , Accompanied Material Of Service Material 0072823739 (alk. paper) text, part of 0072868201

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Service management :

By Fitzsimmons, James A.. New York : McGraw-Hill, 2001 , Accompanied Material Of Service Management 0072421401 (CD-ROM)

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Service management :

By Fitzsimmons, James A.. Boston : McGraw-Hill/Irwin, 2006 . xiv, 605 p. : 27 cm. +. 007124440-D (CD-ROM)

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Service management :

By Fitzsimmons, James A.. Boston : McGraw-Hill/Irwin, 2006 , Accompanied Material Of Service Management 007124440-D (CD-ROM)

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Service management :

By Fitzsimmons, James A.. New York : McGraw-Hill, 2001 , Accompanying Material Of Service Management 007118115-D

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