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Service management :

Additional authors: Fitzsimmons, Mona J.

Edition statement:3rd ed. Published by : McGraw-Hill, (New York :) ISBN:007118115-D.

Subject(s): CD ; Service industries -- Management.

Year: 2001

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Item type	Current location	Call number	Status	Date due	Barcode
Visual Materials	Hall B	CD705 (Browse shelf)	Not for loan		CD705

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