The customer service workbook /
by Lake, Neville.
Series: The Sunday Times business enterprise guide Published by : Kogan Page, (London :) Physical details: x, 223 p. : ill. ; 24 cm. ISBN:0749437898.
Subject(s):
Customer services.
Year: 2002
Online resources:
Item type | Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Books | University of Sargodha-Central Library | 658.812 LAC (Browse shelf) | Available | 63069 |
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658.812 EVE Exploring direct & customer relationship marketing / | 658.812 HAM Management of sales & customer relations / | 658.812 LAB Building Customer Loyalty / | 658.812 LAC The customer service workbook / | 658.812 LUC Customer service : | 658.812 MES Successful service operations management / | 658.812 MIS The world's best-known marketing secret : |
Includes bibliographical references ([p. 217]) and index.
Published in association with the Institute of Directors.
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