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The customer service workbook /

by Lake, Neville.
Series: The Sunday Times business enterprise guide Published by : Kogan Page, (London :) Physical details: x, 223 p. : ill. ; 24 cm. ISBN:0749437898.
Subject(s): Customer services.
Year: 2002
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Item type Current location Call number Status Date due Barcode
Books Books University of Sargodha-Central Library
658.812 LAC (Browse shelf) Available 63069

Includes bibliographical references ([p. 217]) and index.

Published in association with the Institute of Directors.

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