Successful service operations management /
by Metters, Richard,
Published by : South-Western, (Mason, OH :) Physical details: xix, 374 p. : ill. ; 26 cm. ISBN:0324135564. Year: 2003Item type | Current location | Call number | Status | Date due | Barcode |
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Books | University of Sargodha-Central Library | 658.812 MES (Browse shelf) | Available | 62007 |
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658.812 LAB Building Customer Loyalty / | 658.812 LAC The customer service workbook / | 658.812 LUC Customer service : | 658.812 MES Successful service operations management / | 658.812 MIS The world's best-known marketing secret : | 658.812 MUC Customer relationship management / | 658.812 NAC Customer chemistry : |
Includes bibliographical references and index.
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