Wazir Agha Library, UOS

Call centers : (Record no. 6887)

000 -LEADER
fixed length control field 00789cam a22002537a 4500
001 - CONTROL NUMBER
control field 13256786
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20120703113808.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 030612s2003 ohu b 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2003275064
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocm52417465
040 ## - CATALOGING SOURCE
Original cataloging agency SINAP
Transcribing agency SINAP
Modifying agency DLC
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0538726865 (pbk.)
042 ## - AUTHENTICATION CODE
Authentication code lccopycat
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HE8788
Item number .G74 2003
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Green, Jack A.
245 10 - TITLE STATEMENT
Title Call centers :
Remainder of title technology & techniques /
Statement of responsibility, etc Jack A. Green.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc [Mason, OH] :
Name of publisher, distributor, etc Thomson South-Western,
Date of publication, distribution, etc c2003.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 276 p. ;
Dimensions 26 cm. +
Accompanying material 1 CD-ROM (4 3/4 in.)
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 270) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Call centers.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Telephone etiquette.
925 0# -
-- acquire
-- 1 shelf copy
-- policy default
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
          University of Sargodha-Central Library University of Sargodha-Central Library 02/09/2011 332.645 GRC 62608 02/09/2011 02/09/2011 Books