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Service management : (Record no. 24266)

000 -LEADER
fixed length control field 01062cam a22002894a 4500
001 - CONTROL NUMBER
control field 13642408
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20120703114712.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 040701s2006 maua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2004055202
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0072982306 (alk. paper)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number .F549 2006
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Fitzsimmons, James A.
245 10 - TITLE STATEMENT
Title Service management :
Remainder of title operations, strategy, and information technology /
Statement of responsibility, etc James A. Fitzsimmons, Mona J. Fitzsimmons.
250 ## - EDITION STATEMENT
Edition statement 5th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Boston :
Name of publisher, distributor, etc McGraw-Hill/Irwin,
Date of publication, distribution, etc 2006.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 605 p. :
Other physical details ill. ;
Dimensions 27 cm. +
Accompanying material 1 CD-ROM (4 3/4 in.)
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and indexes.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Management.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Fitzsimmons, Mona J.
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Irwin/McGraw-Hill series in operations and decision sciences.
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents only
Uniform Resource Identifier http://www.loc.gov/catdir/enhancements/fy0668/2004055202-t.html
925 0# -
-- acquire
-- 1 shelf copies
-- policy default
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
          University of Sargodha-Central Library University of Sargodha-Central Library 09/14/2011 658 FIS 60374 09/14/2011 09/14/2011 Books
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