Wazir Agha Library, UOS catalog

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Faulkner, Mike.

Customer management excellence / Mike Faulkner. - Chichester ; Hoboken, NJ : Wiley, c2003. - viii, 216 p. ; 24 cm.

Includes index.

ISBN: 0470848537

LCCN: 2003272756

Nat. Bib. No.: GBA2-V1656

Subjects--Topical Terms:
Customer relations--Great Britain.
Customer relations--Great Britain--Case studies.

LC Class. No.: HF5415.5 / F38 2003

Dewey Class. No.: 658.8120941 / FAC

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