Besterfiel, Dale H .
Total quality management / Dale H. Besterfield ... [et al.]. - 3rd ed. - New Delhi. : Pearson Education; c2011. - xxi,558 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9788131732274 0130993069
2002074916
Total quality management.
HD62.15 / .T6792 2003
658.4013 / BET
Total quality management / Dale H. Besterfield ... [et al.]. - 3rd ed. - New Delhi. : Pearson Education; c2011. - xxi,558 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9788131732274 0130993069
2002074916
Total quality management.
HD62.15 / .T6792 2003
658.4013 / BET