Leading through a crisis. - Boston, Mass. : Harvard Business Press, c2009. - xi, 256 p. ; 18 cm. - Skills you need today . - Skills you need today. .

Includes bibliographical references (p. 244-253).

The challenge of contemporary leadership -- What makes an effective leader? -- Learn how to acquire leadership skills -- How to craft a vision -- How to motivate the people you need -- How to care for yourself -- What is a crisis? -- Stage 1: Avoiding the crisis -- Stage 2: Preparing to manage the crisis -- Stage 3: Recognizing the crisis -- Stage 4: Containing the crisis -- Stage 5: Resolving the crisis -- Stage 6: Learning from the crisis -- What is decision making? -- Step 1: Setting the stage -- Step 2: Recognizing obstacles -- Step 3: Framing the issue at hand -- Step 4: Generating alternatives -- Step 5: Evaluating alternatives -- Step 6: Making the decision -- Step 7: Communicating the decision -- Step 8: Implementing the decision -- Assessing your decision-making process -- Tools and resources for leading people -- Tools and resources for managing crises -- Tools and resources for making decisions.

9781422129654 (pbk.) 1422129659 (pbk.)

2009010480

GBA947921 bnb

015181694 Uk


Leadership.
Crisis management.

HD57.7 / .L43758 2009

658.4092 / LEA