Owen, Tim, 1948-

Success at the enquiry desk : successful enquiry answering - every time / Tim Owen. - London : Library Association Publishing, 1996. - xiii, 82 p. : 1 form ; 22 cm. - The successful LIS professional .

Includes index.

Bibliography: p. 71-79.

1856041816 (pbk) : No price : Formerly CIP

96225803

GB96-52450


Reference services (Libraries)--Great Britain.

Z711 / .O98 1996

025.5/2/0941