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Best practice : process innovation management / Process innovation management edited by Mohamed Zairi. - Oxford ; Boston : Butterworth-Heinemann, 1999. - xxx, 423 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Understanding innovation from cradle to grave / Brian Cumming -- Market orientation for superior competitiveness / Sattam Alshammri -- Idea generation : creative problem-solving and innovation / Richard Duggan -- Innovation by design / Myfanwy Trueman -- Bringing in and focusing on customer true needs / D.M. Ginn -- Project management and modern tools of innovation / Mohamed Zairi and Pervaiz Ahmed -- Total supply chain management for innovation / Mohamed Zairi -- Customer management and development in retailing / Patrick Allen -- Auditing innovation through effective performance management / Mohamed Zairi -- Being a world-class organization - what does it mean? / Kate Blackmon, Phil Hanson, Chris Voss and Frances Wilson -- Sustaining a culture of discontinuous innovation / Pervaiz Ahmed.

ISBN: 0750639539

LCCN: 99200854

Subjects--Topical Terms:
Technological innovations--Management.
Industrial management.
Organizational effectiveness.

LC Class. No.: HD45 / .B423 1999