Hughes, Arthur Middleton.

The customer loyalty solution: what works and what doesn't in customer loyalty programs / by Arthur Middleton Hughes. - New York : McGraw-Hill, [2003] - xix, 364 p. : ill. 24 cm.

Includes index.

0071363661 (hardcover)

2002011493


Database marketing.
Customer loyalty programs.

HF5415.126 / .H8423 2003

658.8/4