The certified manager of quality/organizational excellence handbook / Russell T. Westcott, editor. - 3rd ed. - Milwaukee, Wis. : ASQ Quality Press, 2005, c2006. - xxiii, 648 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)

Rev. ed. of: The certified quality manager handbook. 2001.

Includes bibliographical references and index.

0873896785 (hardcover : alk. paper) 9780873896788

2005032872


Total quality management--Handbooks, manuals, etc.

HD62.15 / .C42 2005

658.4/013