Tschohl, John.
e-Service : speed, technology, and price built around service / Speed, technology, and price built around service John Tschohl. - Minneapolis, MN : Best Sellers Pub., c2001. - xii, 199 p. ; 24 cm.
0963626868
00052922
Electronic commerce.
Customer services.
HF5548.32 / .T77 2001
658.8/4
e-Service : speed, technology, and price built around service / Speed, technology, and price built around service John Tschohl. - Minneapolis, MN : Best Sellers Pub., c2001. - xii, 199 p. ; 24 cm.
0963626868
00052922
Electronic commerce.
Customer services.
HF5548.32 / .T77 2001
658.8/4